Everything You Need to Know About the Eva Air Cebu Office in Philippines

Everything You Need to Know About the Eva Air Cebu Office in Philippines

Jul 4, 2025 - 12:53
 1
Everything You Need to Know About the Eva Air Cebu Office in Philippines
Eva Air Cebu Office in Phiippines

Traveling with Eva Air ensures a premium flying experience marked by comfort, convenience, and care. For passengers in the Philippines, the Eva Air Cebu Office in Philippines serves as a one-stop solution for all flight-related inquiries and services. Whether you're looking to book a flight, manage your reservation, inquire about baggage, or get visa support, the professional staff at this office are equipped to assist.

Centrally located in Cebu City, this office makes air travel easier for individuals, families, and business travelers alike. From ticket booking to check-in support and in-flight service guidance, everything is handled with efficiency and precision.


📍 Eva Air Cebu Office Details

Category Information
Office Address Unit 104, Raintree Mall, Gen. Maxilom Avenue, Cebu City, 6000, Cebu, Philippines
Phone Number 861065635000
Email ID csuk@evaair.com
Working Hours Monday to Friday – 08:30 AM to 5:30 PM
Website www.evaair.com

The Eva Air Office in Cebu is your local hub for real-time support with bookings, ticket changes, and customer service needs.


✈ Eva Air Cebu Airport Office

Airport Name Mactan-Cebu International Airport
Airport Address Lapu-Lapu Airport Rd, Lapu-Lapu City, 6016 Cebu, Philippines
Airport Contact No +63 32 340 2486

Eva Air operates out of Mactan-Cebu International Airport, one of the Philippines' busiest airports. You can connect with airline representatives here for flight check-in, baggage drop, and boarding assistance.


🏢 Eva Air Global Head Office Contact Information

Headquarters Luzhu District, Taiwan
Phone Number +1-800-6951188
Manage Booking Click here
Flight Status Checker Click here
Baggage Info Click here

✈ Aircraft Operated by Eva Air

Eva Air operates a modern and fuel-efficient fleet. Aircraft models include:

  • Airbus A320, A321, A330

  • Boeing 747, 757, 767, 777

  • Boeing 787 Dreamliner

  • McDonnell Douglas MD-11 and MD-90

These aircraft are known for their advanced cabin comfort, top-notch safety features, and excellent in-flight entertainment systems.


🧳 Services Offered at Eva Air Cebu Office

The Eva Air Cebu Office is equipped to help you with:

  • Flight Ticket Booking & Cancellations

  • Itinerary Changes

  • Baggage Allowance Info

  • Visa Services and Requirements

  • Airport Transfers and Meet & Greet

  • Check-in Assistance

  • In-flight Meal Preferences

  • Airport Lounge Access

  • Duty-Free Allowance

  • Immigration Help

  • Lost or Delayed Baggage Claims

  • Wifi and In-flight Entertainment Options

  • Flight Delays and Refunds

  • Class Upgrade Assistance (Economy to Business)

Travelers also receive tips on check-in timelines, cabin baggage size, travel documentation, and promotional offers.


🐶 Traveling with Pets

Eva Air allows pet travel in both cabin and cargo. Make sure to check size and breed restrictions. The Cebu office staff can guide you on:

  • Pet carrier dimensions

  • Vaccination and health documentation

  • Booking pets in advance

  • Cabin or cargo eligibility


🛫 Flight Check-in Options

You can check in via:

  • Online: Use Eva Air’s online check-in feature to avoid long lines.

  • Airport Kiosks: Available at Mactan-Cebu International Airport.

  • Counter Check-In: Ideal for those with baggage or special needs.

Staff at the Eva Air Cebu Office Contact Number – 861065635000 – can help guide you through the fastest and most suitable option.


🧠 10 Frequently Asked Questions (FAQs)

1. Where is the Eva Air Cebu Office located?

The office is situated at Unit 104, Raintree Mall, Gen. Maxilom Avenue, Cebu City, Philippines.

2. What are the office working hours?

Open Monday to Friday, from 08:30 AM to 5:30 PM.

3. Can I book a flight directly at the Cebu office?

Yes, the Eva Air Cebu Office in Philippines allows in-person bookings for domestic and international flights.

4. Is baggage assistance available at the Cebu office?

Absolutely. Staff can help you with baggage limits, excess baggage fees, and lost item claims.

5. How do I change or cancel a flight?

Visit the Cebu office or use the Manage Booking feature on the official Eva Air website.

6. What should I do if my baggage is delayed or lost?

Report the issue at the airport immediately and contact the Cebu office for further assistance.

7. Are special meals and seat requests possible through the office?

Yes, you can request vegetarian, kosher, halal, or other meal options, as well as preferred seating.

8. Can I upgrade to Business Class at the Cebu office?

Yes, upgrades can be processed based on seat availability and fare rules.

9. Is visa information available?

The staff can help guide you on general visa rules for various destinations, but it is advisable to also consult official government portals.

10. Does the Cebu office offer group travel support?

Yes, Eva Air provides group travel services with discounted rates and added services.


🧳 Why Visit the Eva Air Cebu Office?

Here’s what makes a visit to the Cebu office worthwhile:

  • Face-to-face personalized service

  • Immediate issue resolution

  • Local travel advice

  • Promo fares and seasonal discounts

  • Detailed explanations for first-time flyers

The Eva Air Cebu Office serves as your travel concierge, offering both standard and premium flight planning and support.


✈ Conclusion

Flying with Eva Air means enjoying a top-tier airline service supported by a professional team. The Eva Air Cebu Office in Philippines is not just a place for tickets—it’s your gateway to seamless international travel.

Whether you're looking to catch a last-minute flight, inquire about in-flight meals, or resolve baggage issues, this office is your one-stop solution in Cebu. With friendly staff and a wealth of travel knowledge, Eva Air’s local presence ensures a better, smoother journey every time.