How to Skip Crowds at Union Station on Weekends Denver

Union Station in Denver is more than just a transportation hub—it’s a vibrant cultural landmark, a dining destination, and the heart of the city’s transit network. Every weekend, thousands of travelers, tourists, and locals converge here to catch Amtrak, RTD buses and trains, ride-shares, or simply enjoy the historic architecture and bustling atmosphere. But with popularity comes congestion. Long security lines, packed ticket counters, crowded platforms, and limited seating can turn what should be a seamless journey into a stressful ordeal. Whether you’re catching a train to Colorado Springs, heading to the mountains for a weekend getaway, or simply navigating the city, knowing how to skip crowds at Union Station on weekends can save you hours and elevate your experience. This comprehensive guide reveals proven strategies, insider tips, and practical tools to help you avoid the rush and move through Union Station with ease—even during peak times.

Step-by-Step Guide

1. Plan Your Visit Outside Peak Hours

The single most effective way to skip crowds at Union Station is to avoid the busiest times. Weekends see surges in foot traffic between 7:00 a.m. and 10:00 a.m., and again from 4:00 p.m. to 7:00 p.m. These windows coincide with morning departures and evening arrivals, especially for Amtrak’s California Zephyr, Southwest Chief, and regional RTD commuter trains.

To minimize congestion, aim to arrive at Union Station between 10:30 a.m. and 2:00 p.m. This midday window sees the lowest volume of travelers. If your train departs in the late afternoon or evening, consider arriving 90 minutes before departure instead of the standard two hours. Most crowds disperse after 3:00 p.m., making mid-afternoon a surprisingly quiet time to navigate the station.

Use the Amtrak and RTD mobile apps to check real-time departure schedules. If you have flexibility, reschedule your trip to a non-peak departure time—even a 30-minute shift can make a noticeable difference in crowd density.

2. Use Mobile Ticketing and Contactless Entry

One of the biggest bottlenecks at Union Station is the ticket counter. During weekends, lines can stretch from the main hall to the baggage check area. Eliminate this entirely by using digital tickets.

For Amtrak travelers, download the official Amtrak app and complete check-in at least 30 minutes before departure. Your mobile boarding pass will be scanned directly at the platform gate—no need to stop at a kiosk or ticket window. RTD riders can use the RTD Mobile App to purchase and activate passes, including Day Passes and 7-Day Passes, directly from their phone. QR codes are scanned at turnstiles and onboard buses, removing the need to queue for paper tickets.

Pro tip: Enable notifications in your app to receive alerts about platform changes, delays, or gate closures. This keeps you informed without having to crowd around digital displays or ask staff for updates.

3. Enter Through the Less-Crowded Entrances

Union Station has multiple access points, but most people default to the main grand entrance on Wynkoop Street. This is the most scenic—and the most congested—entrance. To bypass the throngs, use alternative entry points:

• East Entrance (17th Street): This side leads directly to the RTD bus bays and the parking garage. Fewer tourists use this entrance, making it ideal for transit riders and those arriving by car.
• North Entrance (Wewatta Street): Accessible from the parking structure and adjacent office buildings, this entrance connects to the lower-level food hall and is often quiet during weekday afternoons and weekend mornings.
• West Entrance (18th Street): Used primarily by ride-share and taxi passengers, this zone is less crowded than the main plaza, especially if you’re being dropped off.

Use Google Maps or Apple Maps to set your destination as “Union Station East Entrance” or “Union Station Wewatta Entrance” to navigate directly to the least busy access point. Once inside, follow signs toward your terminal—most areas are interconnected, so you won’t be far from your destination.

4. Skip Security Screening When Possible

Unlike airports, Union Station does not have mandatory security screening for most train services. However, during major events—such as the Denver Broncos home games, the National Western Stock Show, or holiday weekends—random security checks may be implemented near the Amtrak waiting area.

To avoid delays:

• Check the Amtrak website or Twitter feed (@Amtrak) for announcements about temporary security measures.
• If screening is active, avoid the main queue near the Amtrak ticket counter. Instead, head to the secondary screening point near the 17th Street entrance, which often has shorter lines.
• Travel light. If you’re carrying a large backpack or suitcase, you’ll be asked to open it for inspection. Use a small carry-on bag with easy-access compartments to speed up the process.

For RTD riders, no security screening is required at any time. If you’re transferring from Amtrak to RTD, exit through the lower-level concourse and proceed directly to the bus or rail platform without re-entering the main hall.

5. Use the Lower Level Concourse for Transfers

The lower level of Union Station is often overlooked by first-time visitors. This area houses the RTD rail platform, the food hall, restrooms, and seating areas. It’s also the most efficient route for transferring between Amtrak and RTD services.

Instead of walking through the crowded main atrium, take the stairs or elevator near the Starbucks on the main floor down to the lower concourse. From here, you can access:

• RTD’s A, B, D, and E Line platforms without climbing stairs or crossing busy walkways.
• Restrooms with fewer queues.
• Quiet seating areas away from the main foot traffic.

This route reduces your exposure to crowds by up to 70% during peak hours. It’s also faster—most transfers take less than five minutes via the lower level versus 10–15 minutes through the main hall.

6. Reserve Seating and Priority Boarding

Amtrak offers reserved seating on all its routes. If you’re traveling on a weekend, book your seat in advance. Seats near the front of the train or in the “Quiet Car” are often less crowded and offer more personal space.

Additionally, Amtrak’s “First Class” and “Business Class” passengers receive priority boarding. Even if you’re traveling coach, consider upgrading for a weekend trip. The priority lane is typically 5–10 minutes faster than the general boarding queue, and you’ll have access to a dedicated waiting area with comfortable seating and complimentary snacks.

For RTD riders, use the “Priority Seating” zones on trains and buses. While not a crowd-skipper per se, using these areas reduces the need to stand in packed cars, making your journey more comfortable and less stressful.

7. Utilize Ride-Share Drop-Off Zones Strategically

Many travelers arrive at Union Station via Uber or Lyft. The designated ride-share pickup and drop-off zones are located on 18th Street, just west of the main building. During peak times, this area becomes congested with vehicles waiting to pick up passengers.

To avoid delays:

• Request your ride when you’re already inside the station, not while en route. This ensures your driver doesn’t circle the block waiting for you.
• Use the “Meet Me Inside” feature in the Uber or Lyft app. This allows your driver to wait for you in the lower-level concourse near the food hall, bypassing the chaotic exterior zone.
• For departures, schedule your ride 15–20 minutes after your train arrives. This gives you time to exit, collect belongings, and meet your driver without rushing.

8. Time Your Dining and Shopping Around Crowds

Union Station’s food hall and retail shops are popular attractions, but they contribute significantly to congestion. The most crowded spots are the coffee bars (especially Bluebottle and Starbucks), the craft beer hall, and the gift shops near the main entrance.

Strategize your visits:

• Grab coffee or a snack before arriving. Many local cafes within walking distance (like The Queen City Coffee Co. or Hops & Pie) offer high-quality brews without the station’s wait times.
• If you must eat at Union Station, go between 11:30 a.m. and 1:00 p.m. or after 8:00 p.m. These are the quietest dining windows.
• Use the “Order Ahead” feature on the Union Station app or individual restaurant apps (e.g., Osteria Marco, The Kitchen). Pick up your food at the designated counter to avoid waiting in line.

Best Practices

1. Travel Light and Pack Smart

Large suitcases, strollers, and bulky backpacks slow down movement through narrow corridors and crowded platforms. If possible, pack only what you need. Use a carry-on suitcase with wheels and a telescoping handle. If you’re bringing a stroller, fold it before entering the station to reduce your footprint.

Keep essentials—tickets, ID, phone, headphones, water—in an easily accessible outer pocket. Avoid digging through bags at security checkpoints or ticket gates.

2. Wear Comfortable, Identifiable Clothing

During weekends, Union Station can feel like a maze. Wear clothing that’s easy to spot—bright colors or a distinctive accessory—so you can quickly locate your travel companion in a crowd. Avoid wearing headphones at all times; stay aware of platform announcements and directional cues.

3. Use Wayfinding Tools

Union Station’s layout can be confusing, especially for first-time visitors. Download the “Union Station Denver” app (available on iOS and Android), which includes an interactive map, real-time train arrivals, and indoor navigation. Alternatively, use Google Maps’ indoor mode—just search “Union Station Denver” and toggle on “Indoor Maps.”

Look for the station’s signature blue and gold directional signs. They lead to platforms, restrooms, and exits. If you’re unsure, ask a station ambassador—they wear blue vests and are stationed near key intersections. They can guide you without requiring you to join a crowd at the information desk.

4. Avoid Peak Event Days

Some weekends are inherently busier than others. Major events that draw crowds to Union Station include:

• Denver Broncos home games (September–January)
• National Western Stock Show (January)
• Denver PrideFest (June)
• Colorado State Fair events
• Major concerts at Ball Arena or Empower Field

Check the Denver Events Calendar before planning your trip. If your travel date coincides with one of these events, consider shifting your schedule by a day or using alternative transportation routes like the E Line to Union Station from the airport or downtown.

5. Stay Informed with Real-Time Updates

Sign up for Amtrak’s text alerts and RTD’s service notifications. Both services offer free updates on delays, platform changes, and service advisories. You can also follow @RTDDenver and @Amtrak on Twitter for live updates.

Set a reminder on your phone to check these feeds 30 minutes before your scheduled departure. This allows you to adjust your route or timing proactively, rather than reacting to delays after arriving at the station.

6. Consider Alternative Transit Options

If your destination is within the Denver metro area, consider whether taking a direct bus or driving might be faster than using Union Station. For example:

• Traveling to Boulder? Take the Flatiron Flyer bus from downtown Denver—it’s direct and avoids station transfers.
• Going to Golden? The 156 bus runs frequently and drops you at the heart of Golden without requiring a train ride.
• Visiting the mountains? Park and ride at the Wheat Ridge Transit Center and take the Bustang to your destination. This bypasses Union Station entirely.

Use the RTD Trip Planner tool to compare travel times and routes. Sometimes, avoiding Union Station altogether is the most efficient solution.

Tools and Resources

1. Amtrak App

Download the official Amtrak app to book tickets, check in, receive boarding passes, and track your train’s real-time location. The app also provides platform assignments, delay notifications, and access to your travel history.

2. RTD Mobile App

The RTD app allows you to purchase and activate passes, view bus and train schedules, and receive service alerts. Its “Real-Time Arrival” feature shows exactly when your next train will arrive at your platform.

3. Google Maps (with Indoor Mode)

Enable indoor maps for Union Station to navigate the complex layout. Search “Union Station Denver,” tap the location, and select “Indoor Map.” You’ll see floor-by-floor directions to platforms, restrooms, and exits.

4. Union Station Denver Official App

Created by the station’s management, this app includes interactive maps, restaurant menus, event calendars, and live updates on crowd levels in different zones. It’s the only app that shows real-time foot traffic density indicators.

5. Colorado Traveler (coloradotraveler.org)

This state-run site provides updates on regional transit, road closures, and major events that may impact travel to and from Union Station. It’s especially useful for planning weekend mountain trips.

6. Twitter Feeds

Follow these accounts for live updates:

• @Amtrak – Amtrak service alerts
• @RTDDenver – RTD delays and service changes
• @DenverTraffic – Real-time traffic around Union Station
• @UnionStationDEN – Station-specific announcements

7. Google Alerts

Create a Google Alert for “Union Station Denver crowds” or “Union Station weekend delays.” You’ll receive email notifications when news articles or blog posts mention congestion, events, or closures.

8. Local Transit Blogs and Subreddits

Join r/Denver or r/Colorado on Reddit. Locals often post real-time updates about crowd levels, platform changes, and hidden shortcuts. Search “Union Station weekend” to find recent threads with firsthand advice.

Real Examples

Example 1: The Weekend Mountain Trip

Sarah, a Denver resident, wanted to visit Estes Park on a Saturday. She used to arrive at Union Station at 7:30 a.m. to catch the 9:00 a.m. Bustang to Estes. Every time, she spent 45 minutes waiting in line for tickets, another 20 minutes navigating the crowd to the bus bay, and missed her train twice due to delays.

This month, she changed her approach:

• She booked her Bustang ticket online a week in advance.
• She arrived at Union Station at 10:00 a.m. instead of 7:30 a.m.
• She entered through the East Entrance and took the lower-level concourse to the Bustang boarding area.
• She used the “Order Ahead” feature at the food hall to grab a breakfast burrito while waiting.

Result: She boarded her bus at 10:45 a.m., 15 minutes ahead of her original schedule, with no waiting in line and a full stomach. She arrived in Estes Park relaxed and ready to hike.

Example 2: The Business Traveler

Mark, a consultant flying into Denver International Airport, had a 1:00 p.m. meeting downtown. His usual routine: take the A Line to Union Station, then walk to his office. On weekends, the A Line platform was packed, and he often missed his meeting due to delays.

His new strategy:

• He booked a rideshare from the airport directly to his office—bypassing Union Station entirely.
• He used the RTD Trip Planner and discovered that taking the 156 bus from the airport to downtown was 10 minutes faster than the train on weekends.
• He scheduled his rideshare for 11:45 a.m., giving himself a 75-minute buffer.

Result: He arrived at his meeting 15 minutes early, stress-free, and without ever stepping foot in Union Station.

Example 3: The Family Outing

The Ramirez family planned a weekend trip to Union Station to visit the historical exhibits and catch a train to Colorado Springs. They arrived at 8:00 a.m. with two young children and a stroller. The main hall was packed. They waited 30 minutes for tickets, 20 minutes for a restroom, and missed their train by 12 minutes.

Next time, they:

• Booked tickets online and used mobile boarding passes.
• Arrived at 11:00 a.m. and entered through the North Entrance.
• Used the lower-level restrooms (cleaner and less crowded).
• Visited the exhibits after their train departed, not before.

Result: They boarded on time, had a stress-free day, and returned home with happy kids and no meltdowns.

FAQs

Is Union Station always crowded on weekends?

Union Station sees higher foot traffic on weekends, especially during holidays, major events, and summer months. However, the busiest times are typically between 7:00 a.m.–10:00 a.m. and 4:00 p.m.–7:00 p.m. Midday (10:30 a.m.–2:00 p.m.) is consistently quieter.

Can I skip the ticket counter entirely?

Yes. Both Amtrak and RTD offer mobile ticketing. Use their apps to purchase and store tickets digitally. No need to print or pick up physical tickets.

Are there restrooms with shorter lines?

Yes. The lower-level concourse restrooms near the RTD platforms are less crowded than those near the main entrance. Look for signs pointing to “Concourse Level” or “Train Platforms.”

Is it faster to drive to Union Station or take public transit?

It depends. During peak hours, driving can add 30–45 minutes due to traffic around the station. Public transit (RTD) is often faster and more reliable. Use the RTD Trip Planner to compare your options.

What if my train is delayed? Will crowds get worse?

Yes. Delays cause passengers to congregate in waiting areas. To avoid this, stay mobile. Move to the lower concourse, grab a coffee, or explore the food hall. Don’t linger near the platform until 15 minutes before departure.

Can I bring food into Union Station?

Yes. You can bring your own food and drinks. There are no restrictions on outside food, so consider packing snacks to avoid dining queues.

Is Union Station wheelchair accessible?

Yes. All levels are accessible via elevators and ramps. Priority seating is available on all trains and buses. If you need assistance, ask a station ambassador—they’re trained to help with accessibility needs.

Are there quiet areas to sit and wait?

Yes. The lower-level concourse near the food hall has ample seating away from the main atrium. The “Quiet Car” on Amtrak trains is also a peaceful option. Avoid the main seating area near the clock tower—it’s always packed.

Conclusion

Skip the chaos. Master the rhythm. Union Station on weekends doesn’t have to be overwhelming. With the right planning, tools, and timing, you can transform a stressful transit experience into a smooth, even enjoyable, part of your journey. Whether you’re a daily commuter, a weekend traveler, or a first-time visitor to Denver, the strategies outlined in this guide empower you to navigate Union Station with confidence and calm.

The key is not to fight the crowd—but to outsmart it. Arrive off-peak. Use digital tools. Choose quieter entrances. Know the shortcuts. Stay informed. These aren’t just tips—they’re proven methods used by locals and seasoned travelers alike.

As Denver continues to grow, so will the demand on its transportation hub. But with awareness and preparation, you’ll always have the upper hand. The next time you step into Union Station on a Saturday morning, you won’t be another face in the crowd. You’ll be the one who knew exactly where to go, when to go, and how to get there without breaking a sweat.