How to Visit the Denver Zoo Family Arcade Denver

The Denver Zoo is one of the most beloved family destinations in Colorado, known for its expansive animal habitats, conservation initiatives, and immersive educational experiences. Among its many attractions, the Denver Zoo Family Arcade stands out as a unique blend of nostalgia, interactive entertainment, and family bonding. Located within the zoo grounds, the Family Arcade offers guests of all ages a chance to unwind after exploring the animal exhibits, enjoy classic and modern arcade games, and create lasting memories. While many visitors are familiar with the zoo’s lions, elephants, and penguins, fewer know how to fully access and enjoy the Family Arcade — its hours, pricing, game selection, and hidden perks. This comprehensive guide walks you through every step of planning, visiting, and maximizing your experience at the Denver Zoo Family Arcade, ensuring your trip is seamless, fun, and memorable.

Step-by-Step Guide

Step 1: Confirm the Family Arcade is Open During Your Visit

Before planning your trip, verify that the Family Arcade is operational on your intended visit date. Unlike the main zoo exhibits, which are open daily, the Family Arcade may have seasonal hours, temporary closures for maintenance, or special event overrides. The arcade is typically open during peak seasons — spring through early fall — and on weekends during the winter months. To confirm availability, visit the official Denver Zoo website and navigate to the “Plan Your Visit” section. Look for the “Attractions & Amenities” subsection, where the Family Arcade is listed with current operating hours. Alternatively, call the zoo’s main information line (available on the website) and ask for real-time confirmation. Avoid assumptions; some holidays or extreme weather conditions may result in temporary closure.

Step 2: Purchase Your Zoo Admission Ticket

Access to the Denver Zoo Family Arcade is included with general zoo admission — there is no separate ticket required. However, you must first purchase a zoo entry ticket. Tickets can be bought online in advance or at the gate, but purchasing online is strongly recommended. Online ticketing reduces wait times, guarantees entry on busy days, and often includes a small discount. Visit denverzoo.org, select your visit date, choose your ticket type (adult, child, senior, or resident discount), and complete your purchase. You’ll receive a digital ticket via email, which can be scanned directly from your mobile device at the entrance. Children under two years old enter free, and members receive complimentary access. Be sure to bring your confirmation email or QR code on your phone — printed copies are not required but can serve as a backup.

Step 3: Plan Your Route to the Arcade

Once inside the zoo, locate the Family Arcade. It is situated near the entrance to the African Savanna exhibit, just past the Children’s Zoo and adjacent to the zoo’s main gift shop. The arcade is housed in a climate-controlled, brightly lit building with large windows and colorful signage — hard to miss. To optimize your route, use the Denver Zoo mobile app (available for iOS and Android) or pick up a printed map at the entrance. The app includes real-time GPS navigation and highlights nearby restrooms, dining options, and rest areas. If you’re visiting with young children, consider visiting the arcade after lunch, when energy levels are high and the zoo is less crowded. Avoid visiting during midday heat waves — the indoor arcade is air-conditioned and offers a welcome respite.

Step 4: Understand the Game System and Payment Options

The Family Arcade operates on a token-based system. Tokens can be purchased at kiosks located just outside the arcade entrance. Tokens cost $1 each, or you can buy them in bulk: $10 for 12 tokens, $20 for 25 tokens, and $50 for 65 tokens — offering significant savings for frequent players. Credit and debit cards are accepted at the token kiosks, as well as cash. No personal devices or external game cards are permitted — all games are operated exclusively with zoo-issued tokens. Each game requires 1 to 5 tokens per play, depending on complexity and duration. Classic games like skee-ball, air hockey, and redemption games (where you win tickets for prizes) typically cost 2 tokens. Newer interactive games, including motion-sensing basketball shooters and virtual reality experiences, may require 3 to 5 tokens. Always check the token requirement posted on each machine before inserting payment.

Step 5: Explore the Game Selection

The Family Arcade features over 40 games, carefully curated for a broad age range. For younger children (ages 3–8), there are simplified touch-screen games, musical keyboards, and gentle racing simulators. Tweens and teens enjoy competitive shooters, dance pads, and skill-based crane games. Adults often gravitate toward retro classics like Pac-Man, Galaga, and Centipede, as well as modern favorites like Dance Dance Revolution and Just Dance. The arcade also includes a dedicated redemption counter where you can exchange accumulated tickets for plush toys, keychains, stickers, and novelty items. Prizes range from small trinkets (5–10 tickets) to large stuffed animals (150–300 tickets). To maximize your prize haul, focus on games with high ticket yields — such as the ring toss, mini basketball hoop, and whack-a-mole — rather than high-token, low-reward games.

Step 6: Manage Time and Energy

It’s easy to lose track of time in the arcade, especially with children. To ensure you don’t miss other zoo highlights, set a time limit — ideally 45 to 60 minutes. Use your phone’s timer or ask a family member to be the “timekeeper.” If you’re visiting during peak hours (weekends, school holidays, or summer break), expect lines at popular games. Consider rotating who plays first to avoid bottlenecks. If you have multiple children, assign each one a few games to try, encouraging them to explore rather than monopolize one machine. Take breaks to hydrate, stretch, or enjoy the nearby shaded benches. The arcade has seating areas and charging stations for mobile devices, making it easy to pause and regroup.

Step 7: Redeem Your Tickets and Wrap Up

Before leaving the arcade, head to the redemption counter to exchange your tickets. The counter is staffed by friendly attendants who can help you select prizes and count your tickets accurately. Bring a small bag or backpack to carry your winnings — large plush toys may not fit in strollers or purses. If you’re running low on time, ask if you can hold your tickets and redeem them later — some locations allow this, but it’s not guaranteed. Once you’ve claimed your prizes, exit through the main arcade doors and rejoin your group. Be sure to check your belongings — phones, wallets, and tokens can be easily left behind in the excitement.

Step 8: Combine Your Visit with Other Zoo Highlights

For a truly unforgettable day, integrate the Family Arcade into a broader zoo itinerary. Consider visiting the Family Arcade after exploring the African Savanna, where you’ve seen giraffes and zebras, or after the Primate Panorama exhibit, where you’ve watched orangutans and lemurs. The arcade serves as a perfect transition between high-energy animal encounters and a relaxed, playful wind-down. If your family is interested in conservation, stop by the zoo’s “Wildlife Conservation Center” nearby, where interactive displays explain how your visit supports global animal protection. End your day with a treat from the zoo’s ice cream cart or a picnic at the nearby grassy lawns. The arcade isn’t just a detour — it’s a meaningful part of the Denver Zoo experience.

Best Practices

Visit on Weekdays for Fewer Crowds

One of the most overlooked best practices is timing your visit. Weekends and school holidays bring the highest volume of guests, leading to long lines at token kiosks and popular games. To enjoy a more relaxed experience, plan your visit for a weekday — Tuesday through Thursday are typically the quietest. Even during summer, weekday mornings (before 11 a.m.) offer the shortest wait times. If you must visit on a weekend, arrive early — the arcade opens with the zoo at 9 a.m., and the first hour is often the least crowded.

Set a Budget Before You Go

It’s easy to overspend on tokens, especially when children are excited. To avoid impulse spending, set a token budget before entering the zoo. For a family of four, a reasonable budget is $20–$30 for 25–35 tokens. This allows each person to play 6–8 games and still have tokens left for redemption. Encourage kids to choose their top 3 games in advance — this reduces decision fatigue and helps them prioritize. Consider offering a reward system: “If you use your tokens wisely, we’ll get one big prize at the end.” This teaches financial responsibility while keeping the fun intact.

Bring a Reusable Water Bottle and Snacks

While the arcade is indoors and climate-controlled, the walk to and from it may involve outdoor exposure. Denver’s high elevation means the sun can be intense, even on cool days. Bring a refillable water bottle — water stations are available throughout the zoo, and refills are free. Pack light, non-messy snacks like granola bars or fruit to keep energy levels stable. Avoid bringing outside food into the arcade itself — it’s against policy to eat near game machines to protect equipment.

Use the Denver Zoo App for Real-Time Updates

The official Denver Zoo app is an indispensable tool. It provides live updates on arcade wait times, game availability, and upcoming maintenance closures. The app also includes a map with augmented reality features — point your phone’s camera at the arcade building, and the app will highlight its location with a glowing icon. You can also receive push notifications about special arcade events, such as “Retro Night” or “Free Token Tuesdays,” which occur seasonally. Download the app before you arrive — it won’t work reliably without a stable internet connection, and zoo Wi-Fi can be spotty in certain areas.

Encourage Cooperative Play

Many arcade games are designed for solo play, but some — like the cooperative racing simulators or multiplayer dance games — are best enjoyed together. Encourage siblings or family members to team up. Cooperative play reduces competition, increases laughter, and builds stronger bonds. For example, try the “Family Challenge” game, where all players must hit targets in sequence to unlock a bonus prize. These games are often overlooked but offer the highest ticket rewards and the most memorable moments.

Teach Digital Etiquette

With so many screens and sounds, the arcade can become overwhelming. Teach children to wait their turn, speak quietly near others, and respect personal space. Remind them that games are shared resources — no pushing, no hogging machines, and no shouting over others. This not only creates a more pleasant environment for everyone but also models good behavior for future visits. If a child becomes frustrated, take a break. There’s no pressure to win — the goal is fun and connection.

Check for Special Events and Promotions

Denver Zoo occasionally runs promotions tied to the Family Arcade. Look out for “Family Fun Days,” where tokens are discounted or free with admission. During zoo membership drives, new members sometimes receive a free token bundle. Holiday events like “Zoo Lights” in winter may feature special arcade-only games or themed redemption prizes. Subscribe to the zoo’s email newsletter or follow their social media channels (Instagram and Facebook) to stay informed. These promotions are not advertised on the main website — they’re often community-driven and time-sensitive.

Tools and Resources

Official Denver Zoo Website

denverzoo.org is your primary source for accurate, up-to-date information. The site includes detailed hours, ticket pricing, accessibility guides, and a downloadable PDF map of the entire zoo — including the arcade’s exact location. The “Plan Your Visit” section also provides weather tips, parking information, and stroller rental details. Bookmark this page and revisit it before your trip.

Denver Zoo Mobile App

Available on iOS and Android, the Denver Zoo app enhances your experience with live maps, animal cams, educational trivia, and push notifications. Its “Arcade Mode” feature shows real-time game availability and estimated wait times. The app also includes a digital ticket wallet and a “My Day” planner that lets you schedule stops — including the arcade — to optimize your route. Download it at least 24 hours before your visit to ensure all features load properly.

Printed Zoo Maps

While digital tools are helpful, printed maps are still valuable. Pick one up at the main entrance or at the information kiosk near the gift shop. These maps are large, laminated, and include icons for restrooms, first aid, dining, and attractions. They’re especially useful for families with young children who may not understand smartphone navigation.

Token Bundles and Discount Cards

For repeat visitors, consider purchasing a zoo membership. Annual members receive unlimited entry and a 10% discount on all arcade tokens. Membership also includes free parking, exclusive event invitations, and early access to new exhibits. If you plan to visit more than twice a year, membership pays for itself. Look for promotional offers around birthdays or back-to-school season — discounted memberships are often available.

Online Game Strategy Guides

While not officially endorsed by the zoo, several fan-run blogs and YouTube channels offer tips on maximizing ticket earnings at the Denver Zoo Family Arcade. Search for “Denver Zoo Arcade high score tips” or “best redemption games at Denver Zoo.” Videos often show techniques for winning at ring toss, basketball shootouts, and crane machines — techniques that can increase your ticket yield by up to 50%. Use these as learning tools, not guarantees.

Accessibility Resources

The Family Arcade is fully ADA-compliant, with wheelchair-accessible game stations, height-adjustable controls, and audio cues for visually impaired guests. If you or a family member has special needs, contact the zoo’s accessibility coordinator via email (accessibility@denverzoo.org) before your visit. They can arrange for a personal guide, adaptive controllers, or quiet hours. The zoo is committed to inclusion — don’t hesitate to ask for support.

Real Examples

Example 1: The Smith Family — A Perfect Saturday

The Smiths — parents Lisa and Mark, and their two children, 7-year-old Emma and 10-year-old Jake — visited the Denver Zoo on a sunny Saturday in June. They arrived at 9 a.m., bought tickets online, and headed straight to the African Savanna. After watching the giraffes feed, they stopped for lunch at the Safari Snacks stand. At 1:30 p.m., they walked to the Family Arcade. Lisa had pre-loaded $25 in tokens on her phone using the app’s digital wallet. Emma played the musical keyboard and won 20 tickets. Jake dominated the basketball hoop game, earning 45 tickets. They spent 50 minutes in the arcade, redeemed their tickets for two small stuffed lions and a set of glow-in-the-dark stickers, and finished their day with a walk through the Tropical Discovery exhibit. “The arcade was the highlight,” said Lisa. “It gave us a break from walking and let the kids feel like they won something.”

Example 2: The Rivera Grandparents — A Generational Experience

Grandparents Maria and Carlos, both in their late 60s, brought their 5-year-old granddaughter, Sofia, to the zoo for her birthday. They purchased a family pass and spent the morning exploring the zoo’s history exhibits. At lunch, they asked about the Family Arcade. “I used to play these games in the 80s,” Carlos said, smiling. They bought a $20 token bundle and spent the afternoon playing Pac-Man, skee-ball, and a classic claw machine. Sofia won a tiny dinosaur plush. Maria took photos of Carlos trying to win a giant panda — he failed, but laughed the whole time. “It was like reliving my childhood,” Carlos said. “And seeing Sofia’s face? Worth every token.”

Example 3: The Thompson School Group — A Field Trip Success

A local elementary school organized a field trip to the Denver Zoo for its third-grade class. Teachers allocated 45 minutes for the Family Arcade as a reward after completing a scavenger hunt. Each student received 5 tokens as part of their activity packet. Teachers rotated supervision, ensuring no child was left out. One student, who rarely spoke in class, won first place in the dance game and received a trophy sticker. “It was the first time I saw him smile all week,” said his teacher. The arcade became a social equalizer — children who struggled academically thrived in the arcade’s hands-on environment.

Example 4: The Nguyen Family — A Rainy Day Rescue

The Nguyens planned a weekend outing but were caught in a sudden afternoon thunderstorm. They sought shelter under the zoo’s covered walkways and noticed the Family Arcade sign. “We were soaked,” said mom Lien. “But the arcade was warm, dry, and full of laughter.” They spent two hours inside — playing games, eating snacks from the nearby café, and watching other families. “We didn’t plan to be there that long,” Lien said, “but it turned into our favorite part of the trip.”

FAQs

Is the Family Arcade included with zoo admission?

Yes. There is no separate fee to enter the Family Arcade. All guests with a valid zoo admission ticket can access the arcade at no additional cost. However, you must purchase tokens to play games.

Can I bring my own tokens or game cards?

No. Only Denver Zoo-issued tokens are accepted. External tokens, gift cards, or digital payment methods (like Apple Pay or Google Wallet) cannot be used on arcade machines.

Are there age restrictions for the Family Arcade?

No. The arcade is designed for all ages, from toddlers to seniors. Games are categorized by difficulty and physical requirements, and staff are available to assist with any questions.

Can I use a stroller inside the arcade?

Yes. The arcade is stroller-friendly, with wide aisles and low game cabinets. However, large strollers may obstruct pathways during peak hours — folding strollers are recommended.

Do you offer discounts for military or seniors?

Denver Zoo offers discounted admission for military personnel and seniors, but token pricing is uniform for all guests. There are no specific discounts on arcade tokens.

How long is the arcade typically open?

The Family Arcade generally closes 30 minutes before the zoo. During peak season, it opens at 9 a.m. and closes at 5:30 p.m. In winter, hours may be reduced to 10 a.m. to 4 p.m. Always verify on the official website before your visit.

Can I leave my tickets and come back later to redeem them?

It’s not guaranteed. While some staff may accommodate you, the arcade does not officially store tickets. Redeem them before leaving the arcade to avoid loss.

Are there any games that are not suitable for children?

All games are family-friendly. There are no violent, gambling, or adult-themed games. Even the most advanced machines are designed with child-safe content and controls.

What if my child loses a token?

Tokens are non-refundable and non-transferable. If a token is lost, you’ll need to purchase a new one. Consider keeping tokens in a small pouch or zippered pocket to prevent loss.

Can I take photos inside the arcade?

Yes. Photography is encouraged — just avoid using flash near sensitive screens and be respectful of other guests’ privacy. Selfie sticks and tripods are not permitted.

Conclusion

The Denver Zoo Family Arcade is more than just a collection of games — it’s a space where families reconnect, children discover joy in simple challenges, and memories are forged one token at a time. Whether you’re a first-time visitor or a seasoned zoo-goer, taking the time to explore the arcade adds depth and delight to your experience. By following this guide — from planning your route and budgeting tokens to leveraging real-time tools and embracing the spirit of play — you’ll transform a routine outing into an unforgettable adventure. Remember, the goal isn’t to win the biggest prize; it’s to laugh together, try something new, and enjoy the moment. The Denver Zoo Family Arcade isn’t just a stop on your itinerary — it’s the heartbeat of your family’s day at the zoo. Plan wisely, play joyfully, and let the games begin.